Frequently asked questions

A valid driving licence (French, UK, Canadian or Algerian) and an ID card or passport. You can send photos of them from your booking tracking page.

The driver must be at least 21 and have held a licence for 2 years for most categories. Some premium cars require more: this is shown before you book.

By card online (secure payment by Stripe, in euros, pounds or Canadian dollars), or in cash when you collect the keys with the "Pay on delivery" option.

Yes, a deposit is taken when you collect the car. The amount depends on the category and is shown before you book. It is returned when the car comes back in good order.

Give us your flight number: the agent tracks your arrival and waits for you at the exit with the car, even if your flight is late.

Yes, in the cities we cover. Choose "Delivery to an address" and enter it; any delivery fee is included in the price shown.

Yes, third-party liability insurance is included with every rental. Excess details are on the car page and in the contract.

It depends on the car: included mileage is shown on each car page. Extra kilometres are charged on return.

Yes. Cancellation terms are set out in the terms and conditions. Contact us on WhatsApp with your booking reference.

If you opt in when booking, you get the confirmation, driver arrival and return reminder on WhatsApp. You can also message us at any time.

Prices are shown in euros, pounds sterling or Canadian dollars, as you choose. In cash, you can pay in dinars or euros.